FAQs

No. You can check out as a guest. An account simply saves your details for faster checkout, lets you view past orders, and is needed for returns and order cancellations.

Visit Create an Account, enter your details and submit the form.

Go to Reset your password, enter your email address and follow the link we send you.

Add the pieces you love to your cart, then select the cart icon and proceed to checkout. Enter your delivery details, choose a payment method and confirm. A Sales Order Summary will arrive by email.

Your Sales Order Summary email is your confirmation. If it hasn't arrived, please check your spam folder or contact us at customercare@bohemialifestyle.com.

You will receive an automated confirmation call instead. If not, message us on WhatsApp at +92 333 1539440, call +92 310 229 7878 or email customercare@bohemialifestyle.com.

Orders can't be edited once placed. If it hasn't been processed yet, you can cancel it and place a new one.

Unfortunately, online reservations aren't available.

Cash on Delivery (nationwide, for orders under PKR 50,000), Visa and Mastercard debit or credit cards, or store credit from a refund or exchange.

Enter your code in the discount field at checkout and select Apply.

GST is the sales tax set by the Government of Pakistan, currently 18%, and is included in our prices.

Card refunds are issued to the original payment method within 10 days of cancellation. Your bank may take up to two billing cycles to show the credit.

Check your card details and billing address and try again, or choose Cash on Delivery. If your account was charged for a failed payment, your bank will reverse it.

2–4 working days within Punjab and KP, and 5–7 working days for other cities.

Yes. International delivery charges depend on destination and order size. Contact us at customercare@bohemialifestyle.com for a quote.

Our courier makes two delivery attempts. After a second failed attempt the order is cancelled and any payment refunded within 10 days.

Call us on +92 310 229 7878 before your order is dispatched. Once dispatched, the address can't be changed.

Your Order ID appears in your order confirmation. Your Tracking ID is sent by our courier once the order is dispatched.

Email photos to customercare@bohemialifestyle.com or call +92 310 229 7878 within 72 hours of delivery and we will put it right.

Care instructions are listed on each product page. Most pillow covers are dry clean only; fragile pieces such as vases, lamps and artwork should be handled with care.